Subscription
How Can I Register?

You have to register yourself at our website and have to pay to access MeraGana's Karaoke library.



How To Cancel The Subscription?

If you desire to cancel your subscription, you have to click on "My Settings" in the off-line player and then click on "Cancel Subscription". You will receive an email confirmation from MeraGana as well as 2Checkout.com or Paypal.com confirming the cancellation of the recurring charges within 24 hours of your request.



Which Credit/Debit Cards do You Accept?

We do not ask you for any credit card information. We redirect you to either PayPal or 2Checkout.com and these payment gateways process the subscription for us. They accept all major credit / debit cards like Visa, MasterCard, American Express, Diners Club International & Discover, etc.



How To Become A Subscriber If I don't Have a Credit/Debit Card?

If you don't have credit/debit card then you can pay directly to our bank by depositing cash, Demand Draft or Cheque (Payable at par) into our account with the bank or send us the payment (except cash) through courier at our office address. Our address and bank details are given below. 

Address : 
Innovative Interactive Infotainment Private Limited 
2nd Floor, 2 Community Centre 
Saket, New Delhi 110 017, India.

Tel in New Delhi : +91-11-4051-5444 
Monday to Saturday 
(10:00 AM to 06:00 PM IST)
Current Time in New Delhi 
India
Tel in USA : +1-406-266-8029, +1-508-745-5913 
Monday to Saturday 
(12:30 AM to 08:30 AM EDT)
(09:30 PM to 05:30 AM PDT)
Current Time in New York, NY

 


Bank Name : 


Bank of India 
Bank Address : Hauz Khas Branch, Hauz Khas 
Bank City and Country : New Delhi - 110 016, India. 
IFSC code : BKID0006005 
A/c Name : Innovative Interactive Infotainment Private Limited 
A/c Number : 6005 2011 0000 027 

or 

Bank Name : HDFC Bank 
Bank Address : Saket Branch, E-143, Saket 
Bank City and Country : New Delhi - 110 017, India. 
IFSC code : HDFC0000043 
A/c Name : Innovative Interactive Infotainment Private Limited 
A/c Number : 0043 2560 0040 23



Can The Payment Be "Failed" After Paying By Credit/Debit Card?

Our credit card payments are handled by 2Checkout.com/paypal.com and they either pass the payment or fail the payment. In case, they have failed the payment and owing to the failure of the payment, we are required to close your account with us. You can contact 2Checkout.com/Paypal.com or your credit card company if a payment is failed.



Can I Subscribe For One Month Only?

Yes, You can subscribe for One Month Only, if you desire. After you register and make payment, please click on "My Settings" on the off-line player and then cancel your subscription. You will then receive an email within 24 hours from us confirming cancellation of recurring charges. Your subscription then would expire at the end of one Month.



Message Showing "Already Registered" While registering To Become A Member.

If you get the message "Already Registered" then please log in with your Username and password which you used during registration. You will automatically be taken to the payment page. Please select your payment option and pay online.



Can I Convert My Monthly Subscripiton Into A Yearly Subscription?

Yes, you can convert your monthly subscription into a yearly subscription, please click on "My Settings" on the off-line player and then on upgrade your subscription and follow the instructions.



Can I Use My Username On More Than One System At The Same Time?

No, you cannot use your Username or Login with the same Username into more than one system at the same time.



How Do I Change My Password/Username?

After Logging in with your Username and password please click on "Change Password". Type your current password and new password and follow the steps. To change your Username, please send us an email requesting for changing the Username.